Items are usually dispatched within two working days after receipt of your cleared payment. UK Delivery: Items are mailed Royal Mail 1st class unless otherwise stated. Please allow 7 days for receipt. International Shipping: Items are shipped by Royal Mail Airmail unless otherwise stated. Please allow 15 days for receipt. Recorded Delivery: Recorded delivery is included in the shipping cost and is required in most cases. | | Payment methods | | We accept payment through Paypal (preferred), Nochex, or cheque/postal order (UK sterling only). International Payments: Paypal ONLY (including credit card payments) UK Payments: Paypal preferred (including credit card payments), or cheque/postal order Please Note: We do not advise sending cash payments by Royal Mail |  | | Shop ship-to locations | | Domestic only unless otherwise stated
Please email for overseas shipping rates before you buy if not stated. | | Postage & packaging | | Buyer Pays Shipping. Packaging costs included in shipping rates | | Customer service & return policy | | All orders are by cleared funds (orders will not be dispatched until they are paid for in full). Orders paid by Paypal/Nochex are dispatched immediately, Cheque payments are not cleared for 14days. We are responsible for orders reaching you, orders failing to be delivered after 15 days will be re-sent at our expense. Orders received that are incorrect should be advised within 2 days of delivery. Faulty products can be returned directly to us and we will send out a replacement, where no replacement is available, a refund will be issued. The delivery address for returns is: PO Box 372, Tilbury, RM17 9BHReturned items should be sent recorded for the customers security.If a returned product is found to be not faulty, the product will be returned to the original order address at their expenseA return address label is attached to each order with our returns address on it (see above), if an order cannot be delivered the Post Office will keep it for five days, after that it will be returned to sender. Every effort is made to ensure that all products are in full supply where available, products that are not available are normally back in stock within 3 days, subject to manufacturer availability. Orders will be held unless we are otherwisaw advised.These Terms and Conditions are liable to change without notice. We will endeavor to keep everyone informed of any changes. Customers are reminded that items are held for 5 days at the Post Office sorting office if no signatory is available on delivery. Items returned to the supplier will carry an additional postage charge for redelivery All deliveries carry a Carrier's tracking number which is provided to all customers. |
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